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  • Plan Coverage - Extended Warranty covers all defects and malfunctions as covered in a standard manufacturer?s warranty. It does not cover any physical or liquid damage, accessories, consumables, or parts not covered under standard manufacturer warranty. Service may be availed as many times as required, however, the coverage a is limited up to the invoice value of the device..
  • Repair or Replacement Guarantee: We understand that you cannot stay without your device for a long time; hence we guarantee that your device will be repaired and returned to you in a specified a of time. If we cannot repair the device within time, we will give you a replacement free of cost..
  • All Costs are Covered: Whether it is costs of repairs, labor, transportation, or taxes, we cover all the charges associated with repairing your device. You pay nothing. This program is completely cashless with no hidden fees or charges. Products that carry a manufacturer's warranty valid in India for at least 1 year at the time of purchase are eligible for this plan. The plan can be purchase within 9 months from the product purchase date & refurbished products are not covered..
  • No Questions Asked hassle-free plans: We promise to cover your device & appliance. So, if it is not working, it is our responsibility to fix it. No questions will be asked about how it is not working at the first place. That is why we service 99.4% of the services raised against our protection plans. To ensure a hassle-free experience, we either provide free Pick & Drop for your devices or send an expert engineer to your home for repairs..
  • Email Delivery of Activated plans: To save paper, we deliver your plan details via email only. Secondly, your plan is activated as soon as you buy it, you only need to fill in your device details to generate a certificate of protection. Most importantly, raising a repair request is super easy. All you need to do is visit our website or call our toll-free number - 1800 220 506..
Product description ------------------- Onsitego Extended Warranty replicates and extends the manufacturer’s warranty. This means that if your device suffers a malfunction or breakdown, we will repair or replace it for you. We bear all the costs required to fix it. We do all the legwork required to fix it. You use the device with tender love & care; we fix the device with the same tender love & care. You can purchase the Extended Warranty plan either at the time of buying the device or within 6 months from the purchase date of the device. Products that carry a manufacturer's warranty valid in India for at least 1 year at the time of purchase are eligible for an extended warranty. In case you have purchased the plan & it does not meet the conditions, reach out to us on our toll-free number for hassle-free refunds. Keep your device invoice ready and use the link sent on your registered email address or check the buyer/seller message portal at ‘.in/msg’ or visit onsitego.com/ to generate the Certificate of Protection for the future needs. From the Manufacturer --------------------- Why Protect Your Appliances --------------------------- Appliances are long term investments Breakdown of appliances causes disruption to daily life and costs a lot of money An Extended Warranty program assures you of a quick & hassle free solution Why Onsite Secure? ------------------ What Services I Can Expect? --------------------------- How Should I Avail Services? ---------------------------- How to Activate? ---------------- How to Use? ----------- Why Extended Warranty? ---------------------- Once the manufacturer’s warranty expires, the brand is no longer responsible for the smooth functioning of your appliance. You may end up spending a large sum of money if something goes wrong with your appliance. If you get in touch with an unauthorized service center for a cheaper solution, it may cause more damage due to usage of non-genuine spare parts. Why Extended Warranty from Onsite? ---------------------------------- Onsite Secure is India’s most comprehensive extended warranty program that takes care of your appliance for two extra years after the expiry of the warranty provided by the brand. We assure you of a fantastic service experience Onsite Secure offers free repairs to your appliance for 2 years after the expiry of manufacturer’s warranty. We ensure that your appliances are repaired by using genuine spare parts only. Onsite provides a 10 working days repair or replacement guarantee. The brands qualifying for the “10 working days repair or replacement guarantee” service assurance are Bajaj, Philips, Black & Decker, Morphy Richards, LG, Samsung, Whirlpool, Panasonic, IFB, Eureka Forbes, Racold, A O Smith, Kent and Pureit. Onsite currently offers this 10 day service assurance for the above brands in the following cities - Ahmedabad, Bangalore, Baroda, Chennai, Coimbatore, Gandhinagar, Ghaziabad, Gurgaon, Hyderabad, Indore, Jaipur, Kolkata, Mumbai, Navi Mumbai, New Delhi, Noida, Pune, Raipur, Rajkot, Surat and Thane. During the tenure of repair, Onsite sends you emails/SMSs to update you on the status of repairs. We also proactively inform you if we need any information from your side. At any time during the repair process, you can get in touch with us through our website www.onsitego.com or our toll free phone number 1800 22 0506. Applicability ------------- Onsite Secure can be purchased up to 90 days from date of purchase of your appliance. Onsite Secure is valid only on those appliances that carry minimum 12 months manufacturer's warranty in India. Inclusions ---------- This plan covers all defects that are covered under manufacturer's warranty for 2 years after the expiry of manufacturer’s warranty. Exclusions ---------- * Products that do not carry an existing manufacturers' warranty valid in India at the time that this EWSA has been purchased by you. * Physical or accidental damage of any kind that causes internal or external components to malfunction. * Malfunction issues arising on account of liquid/water logging. * Any issues arising out of normal wear and tear of the Covered Product * Any issues or costs arising due to unauthorised repairs carried out on the covered product, improper usage and defects due to electrical wiring, plug(s), switches, extension box, inverter, grounding defects, and damages due to sudden surge fluctuation, fluctuating voltage, loose contacts, etc and damages resulting from external causes like rat bite(s), insect infestation or intrusion. * Breakdown on account of any accessories not originally provided by the manufacturer of the Covered Product. * Any issues arising as a result of non-operating or cosmetic deterioration that do not affect the functionality or operation of the Covered Product. * If modifications are carried out in consonance with the brands policies using genuine parts and through authorised service centres which increase the Value of the Covered Product then the Extended Warranty will continue to apply to the Covered Product. However, the Extended Warranty will only cover the original invoice value of the product and will exclude the modifications carried out. * Performing actions on the Covered Product that cause the manufacturer’s warranty to void including products which have been modified, altered, adjusted or repaired, serviced, moved, removed, installed, by unauthorised persons. * Any other condition that voids the manufacturer's warranty prior to end of standard manufacturer warranty period including repairs from the local and unauthorized service centers. * Breakdown or consumption of consumable products such as cables, cords, cartridges, tapes, software items, batteries, chargers, earphones, headphones, fuses, bulbs, styli, ribbons, plastic, rubber, sheet-metal parts, doors, main liner, cracks, paintwork, product finish, dents, scratches, plugs, rubber pads, stabilizer, grills, casing, trays, light covers, filters, attachments, belts, toner, drums or any other add-ons (accessories such as blades, jars, tubs, covers, plates, etc), cleaning & lubrication, alignment and descaling * Remote control(s) * Defects due to transmission/cable/DTH/or any other external source from where the signal input is fed to the product * Breakdown caused by a failure to follow the manufacturer's installation or operating instructions. * Product(s) with removed or altered serial numbers. * Damage to computer hardware, software and data caused by, including, but not limited to, viruses, application programs, network drivers, source code, object code or proprietary data, or any support, configuration, installation or reinstallation of any software or data. * Any product fraudulently described or misrepresented by you. * Any malfunction in the Product resulting from inadequate safekeeping, storage at high temperatures or humidity, storage with mothballs or leakage of batteries. * Damage occurring due to natural calamities like floods, earthquakes and acts of God * Products used for commercial purpose are explicitly not covered. Documents needed to create request ---------------------------------- Original Invoice, Cl Form, Declaration Form, Photo ID proof

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Onsitego 2 Years Extended Warranty for Small Appliances (Rs.15,001-25,000) (Email Delivery - No Physical Kit)

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Frequently Asked Questions About Onsitego 2 Years Extended Warranty for Small Appliances (Rs.15,001-25,000) (Email Delivery - No Physical Kit) in UAE

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