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From a founding member of the coaching movement comes a detailed guide to mastering one of a coach's toughest skills: thoughtfully reflecting clients' words and expressions back to them so they see themselves and their world through new eyes. "Coaches rely far too much on asking open-ended questions," says Marcia Reynolds. But questions only seek answers--inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations. This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach. Review: Wonderful to read, even better in practice - I got this book as a recommendation during my CTA coaching course. I was fortunate enough to get it in my 3rd week and immediately started putting these lessons into practice. I can't say if it changed the way I coach, as it's really now the only way I coach, but I will admit that by listening to coaches that do not tend to use reflective inquiry well, I do note there is a dynamic that seems to be missing. If you want to be a great coach without this constant struggle of finding the perfect "golden" question to ask your clients then get this book and learn a better way. Review: Very helpful - Being in a Christian coaching career this book was very helpful on boundaries. Specific questions to ask to get great response responses. It increased my dialogue with my clients.
| Best Sellers Rank | #348,711 in Books ( See Top 100 in Books ) #82 in Business Mentoring & Coaching (Books) #234 in Leadership Training #866 in Communication Skills |
| Customer Reviews | 4.8 out of 5 stars 891 Reviews |
L**.
Very helpful
Being in a Christian coaching career this book was very helpful on boundaries. Specific questions to ask to get great response responses. It increased my dialogue with my clients.
M**Y
Wonderful to read, even better in practice
I got this book as a recommendation during my CTA coaching course. I was fortunate enough to get it in my 3rd week and immediately started putting these lessons into practice. I can't say if it changed the way I coach, as it's really now the only way I coach, but I will admit that by listening to coaches that do not tend to use reflective inquiry well, I do note there is a dynamic that seems to be missing. If you want to be a great coach without this constant struggle of finding the perfect "golden" question to ask your clients then get this book and learn a better way.
W**D
A True Breakthrough In Coaching
Reynolds encourages us to go deep, in order to elevate our coaching skills. She has provided us the key components of crucial coaching practices that have not been explored in such depth previously—a true breakthrough for the field of coaching. Given her 25 years of coaching and developing coaches, she has made these coaching steps actionable with clarifying descriptions and true-life examples. Every segment is packed with nuggets of wisdom and insight to help build skills in reflective inquiry. With decades of both coaching and mentoring in corporate settings, I appreciate her focus that masterful coaches are as always learning and improving. She supports us to overcome some natural tendencies such as not wanting the client to be in discomfort, or adding our own meaning to what they have expressed. She encourages us to believe in our client’s own resourcefulness and potential. The coach’s role is to thoughtfully help open their perspectives in order to clear obstacles and see their own best path forward. This is a wonderful guide for taking coaching skills to the next level; I am most grateful to Reynolds for writing it.
S**O
A game changer
Perfect length, well written, great chapter summaries, I can refer back to easily, insightful, and the best coaching book I have read!
L**H
Recommended
Good Book.
D**B
This book gave me a new perspective on coaching
I had been trained to ask a lot of questions during coaching. Some of the books that I have read were specifically about coaching questions. Reynolds’ approach opened my eyes to coaching the person. The book taught me how to be more responsive.
M**A
new, quick delivery
valuable read, new book, quick delivery
D**0
My top resource for better coaching
In Coach the Person Not the Problem, Marcia Reynolds offers deeply thoughtful yet straightforward concepts to help improve your coaching. I have read other highly-rated coaching books but they sit on the shelf. This one I use repeatedly for guidance and inspiration, and the result is a smoother coaching experience and more satisfied clients.
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