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First, Break All the Rules: What the World's Greatest Managers Do Differently

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Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules:
What the World's Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organization
debunk some dearly held notions about management, such as "treat people as you like to be treated"; "people are capable
of almost anything"; and "a manager's role is diminishing in today's economy." "Great managers are revolutionaries," the
authors write. "This book will take you inside the minds of these managers to explain why they have toppled conventional
wisdom and reveal the new truths they have forged in its place."

The authors have culled their observations from more than 80,000 interviews conducted by Gallup during the past 25
years. Quoting leaders such as basketball coach Phil Jackson, Buckingham and Coffman outline "four keys" to becoming an
excellent manager: Finding the right fit for employees, focusing on strengths of employees, defining the right results,
and selecting staff for talent--not just knowledge and skills. First, Break All the Rules offers specific techniques for
helping people perform better on the job. For instance, the authors show ways to structure a trial period for a new
worker and how to create a pay plan that rewards people for their expertise instead of how fast they climb the company
ladder. "The point is to focus people toward performance," they write. "The manager is, and should be, totally
responsible for this." Written in plain English and well organized, this book tells you exactly how to improve as a
supervisor. --Dan Ring