Question 1

Is there a monthly fee?

Accepted Answer

Good question, Janel! There is not a fee for the Circle device. Buy it and you're good to go with manage your Wi-Fi network at home. But if you'd like to manage phones or tablets outside your home there is our subscription service Circle Go. You can learn more about that here: https://meetcircle.com/circle-go/There is a monthly fee for Circle Go (right now $9.95 a month for 10 devices), but we think it's worth the peace of mind knowing that kiddos are protected outside your home. For more info check out our website: meetcircle.comJohn L.Circle SupportPhone: 1-855-498-7879 | Email: help@meetcircle.comOur community forum is a great place to talk with other parents about Circle: https://meetcircle.com/community/Connect with our Support Team: help@meetcircle.com, 1-855-498-7879, or support.meetcircle.com

Question 2

Can this limit a child's netflix time?  we use a roku for netflix.

Accepted Answer

Hi there Jen!Great question. Yes it can limit a child's Netflix time! Circle will manage any device that is on your home network. That said, if multiple folks use Netflix on Roku, it's considered a shared device, so it will be harder to manage the appropriate time for your child. We've got a great article on what we recommend doing with shared devices: http://support.meetcircle.com/12867-getting-started/how-can-i-best-manage-shared-devicesFor more info check out our website: meetcircle.comJohn L.Circle SupportPhone: 1-855-498-7879 | Email: help@meetcircle.com | support.meetcircle.comOur community forum is a great place to talk with other parents about Circle: https://meetcircle.com/community/

Question 3

Our router has 2 versions of same network (same password). Will this work?

Accepted Answer

Amy, Awesome question. Check out our support article for router information: http://support.meetcircle.com/17142-network-helps/is-my-router-compatible-with-circle?from_search=14581836Circle handles most dual-band routers really well, but there are a couple that are special. Check the above link to see if yours is on the list.For more info on Circle check out our website: meetcircle.comJohnThe Circle Support TeamConnect with our Support Team: help@meetcircle.com, 1-855-498-7879, or support.meetcircle.com

Question 4

Is this a one-time purchase or is there a subscription model?

Accepted Answer

Hi there freym!It's a one-time buy for the Circle device, which manages any devices you have at home. If you want to manage any mobile devices outside your home we have Circle Go which is a subscription service that allows you to manage 10 devices for $9.95 a month anywhere they go! Check out MeetCircle.com/Circle-Go for more info.John L.Circle SupportPhone: 1-855-498-7879 | Email: help@meetcircle.comOur community forum is a great place to talk with other parents about Circle: https://meetcircle.com/community/

ASIN	B019RC1EI8
Antenna Location	Laptop,Cellular Phone,Tablets
Antenna Type	Internal
Best Sellers Rank	#500 in Repeaters
Brand	Circle
Built-In Media	Circle with Disney device, Quick Start Guide, USB cable, USB power adapter, ethernet cable
Color	Circle 1St Gen
Compatible Devices	Laptop, Mobile Phones
Connectivity Protocol	wi-fi
Connectivity Technology	LAN, Wi-Fi
Control Method	App
Controller Type	other
Coverage	Home Wi-Fi connected devices
Customer Reviews	3.6 3.6 out of 5 stars (3,593)
Frequency Band Class	Dual-Band
Global Trade Identification Number	00860795000209
Item Weight	0.22 kg
LAN Port Bandwidth	1000 Mbps
Manufacturer	Circle Media Inc
Maximum Upstream Data Transfer Rate	1000 megabits_per_second
Mfr Part Number	CIRC001
Model Name	Circle with Disney
Model Number	CIRC001
Number of Ports	1
Operating System	Android, Ios
Other Special Features of the Product	WPS
Router Network Type	WIRED AND WIRELESS
Security Protocol	WPA, WPA2
UPC	860795000223 860795000216 860795000209
Unit Count	1 Count
Voltage	240 volts
Warranty Description	We offer a 30-day, no-questions-asked return policy on any purchase of circle. additionally, we offer a 1-year guarantee on hardware which covers any failure of the device within the warranty period.
Wi-Fi Generation	802.11n
Wireless Compability	802.11bgn

Discontinued: Circle with Disney

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