Wireless Shipping Label Printer - Wi-Fi 4x6 Thermal Label Printer

The Rollo Printer is such an easy-to-use compact little device. It has been the best addition to my small home-based business when it comes to saving time and helping everything run smooth. The label printing is completely flawless and makes packaging items so much faster than with any other device, or with any other way. The labels are always printed very clearly, never had a smudge or a faint line of text. Everything is easy to read, and this is a very professional machine. Noone printing shipping labels should look anywhere else. This is the company and let me tell you why. We had a little internet outage on our end and as a result we couldn't find the Rollo Printer in the Windows system anymore. I could still use my Rollo manually with a USB plug but for some reason I couldn't figure out why I couldn't print wirelessly anymore. It was frustrating and I tried to figure it out but I'm definitely not the most tech savvy anymore these days. When you buy a printer from Rollo, they give you some information to hold onto. There was a card with their number said to call anytime for any reason. So, we called and spoke to Francis. Francis was by far the best technician I have ever spoke to in my entire 50 years of life, anytime, anywhere. So well spoken, his demeanor was that of a most helpful person, like a very good friend who cares and knows his shtuff. I'm not just saying that, I've spoke to a lot of help desks and while most people are very good at their job some people are extraordinary and Francis is one of those people. He made sure we were on the same page, he understood everything I said to him. I didn't have to keep repeating myself, just say it once and he gets it. He even knew how to spell my complete name without any help. He is a wizard and he is a good man. He is at the top of the class when it comes to his abilities at troubleshooting, finding solutions all while providing first class customer service. I explained the problem I was having. He explained what had happened that I didn't even know. He fixed the problem in less than 3 minutes. He even fixed it so that it couldn't happen again. The man is a genius and Rollo is very lucky to have him working with them. This makes me think very highly of Rollo. Rollo is a tremendous company for providing people like Francis to represent them. It shows they actually care about their customers. As a result I'm sticking with Rollo, even for the labels. I admit, I like the Rollo labels the best. But they allow you to use other companies' labels, which may be cheaper and they also work flawlessly. But from now on I'm only buying Rollo labels. There's more to life than every dollar you can make and this company shows that by not being cheap when it comes to support. I want to support this company because this company supported me when I needed them, in the friendliest best way possible. They are even sending me a free pack of labels. Rollo is the best, I'd say they are unmatched in their field of expertise. Do yourself a favor and become a customer and never have a shipping label issue again in your entire life. It's the one thing you'll never have to think about again. You can trust that it's not only a great product, but that they will be there for you in the long haul. And in case you need one more reason, this is an American made product. This company supports jobs in the USA. This company supports your neighbors, Americans of all creeds, races and colors, not Beijing, not Russia, not Nigerian lotto hustlers, hardworking Americans, the true movers and shakers of the world, like Francis.

As a professional Tech Writer, I am always tougher rating products than a regular consumer! I have to be that way because thousands of people read my reviews and I need to be truthful, accurate and honest. I would never recommend a products I didn’t people purchasers would be displeased with, so enough of an introduction. Prior to evaluating this Rollo Thermal Prinyer, I tried 5 other brands and models. By far, this is my top choice. Printer is WiFi ready so no cables to connect. As a matter of fact I control the printer with my IPhone 17 ProMax. Printer is easy to operate and quite intuitive once you connect it to WiFi. It prints fairly quickly with smooth even text, clear fonts and good overall quality. Always, it seems, comes the good and the bad! They instruct you to download a program called ROLLO DESIGN which how you control the printer select fonts and many supplied templates. Problem is, this program is not intuitive at all, and to perform certain actions you have all these machinations you have to go through and not what you expect. Their workaround is utilizing your own design program that is compatible with this printer. So I really had to give this review a great deal of thought prior to it publication. Do I downgrade it due to a poor design program, no. Once last mention, and what you are about to read is something I hardly ever write is that Rollo has the absolutely BEST CUSTOMER SERVICE! Send a text, email and they will respond to you fairly quickly. They also have great phone support and will talk you though any problems you might encounter. So after all, my recommendation is: BUY THIS PRODUCT, DON’T HESITATE, you won’t be sorry!!

I bought the Rollo X1040 specifically because I wanted a second printer that could be used wirelessly from my MacBook or phone without having to physically connect a computer to it. Unfortunately, the wireless connectivity has been EXTREMELY disappointing. Rollo advertises this printer as dual band WiFi. In my setup, I use an Xfinity mesh network with a WiFi Extender. The printer connects successfully, and Xfinity specifically shows the X1040 connected on the 5 GHz band. The problem is that every few hours the WiFi light on the printer turns solid red, the printer completely disappears from the network, and it will not reconnect until I physically restart it. This is not a signal strength issue. The printer is literally only a few steps away from both the gateway and extender. I spent all week troubleshooting this. I reset the printer’s WiFi completely, added it manually to my Mac using its IP address, reserved its IP in my router, configured a manual/static IP directly on the printer, and followed Rollo support’s troubleshooting instructions. Nothing fixed the issue. At Rollo’s request, I also tested the printer on my iPhone hotspot with 2.4 GHz compatibility enabled. It stayed connected for approximately seven hours without a single disconnect. Back on my Xfinity mesh network, where it is assigned to 5 GHz, it goes right back to randomly dropping offline. Because Xfinity’s mesh system does not allow me to permanently force one individual device onto 2.4 GHz, the apparent workaround is for me to purchase additional networking equipment and create a dedicated 2.4 GHz network just for this printer. I should not have to buy and configure another router/access point to make a dual band wireless printer remain connected. Technical support was frustrating. I was repeatedly sent through isolation tests and troubleshooting steps, several of which I had already completed and explained in detail. Many of the responses felt canned or AI generated rather than like someone was actually reviewing the information and troubleshooting the specific problem. What frustrated me most was the order of their troubleshooting. After a week of back and forth and multiple isolation tests, Rollo finally told me that a printer support log could be generated and reviewed. But even then, they instructed me to first contact Xfinity about separating my Wi Fi bands (that’s not how that works) and potentially purchase another Wi Fi extender before sending them the THEIR PRODUCT printer’s own diagnostic log. Which is especially ridiculous in this case because I’ve already told them repeatedly that I already have an Xfinity WiFi Extender and the printer is only a few steps away from it. PLUS, the issue IS the Rollo printer will not connect to the WiFi extender’s 5 GHz!!! In my opinion, reviewing the printer’s support log should have been one of the first troubleshooting steps, not something suggested only after asking the customer to alter their home network or purchase additional equipment. Unfortunately, this is also not my first frustrating experience with Rollo. I previously connected Rollo Ship to my Shopify store and had issues with customer emails displaying Rollo branding instead of our business branding regardless of how I configured things. Support confirmed my settings appeared correct for our branding to replace theirs, but after troubleshooting they ultimately blamed Shopify rather than resolving the issue. I was also very uncomfortable with the way carrier shipping adjustments were handled through Rollo Ship. When there was no account balance available, carrier adjustments were charged directly to my bank/payment method I had previously used but had NOT saved rather than simply generating an invoice for me to review and pay. I did not appreciate money being pulled automatically in that manner and would much rather receive an invoice or at minimum have clearer control over how adjustments are paid. I purchased this printer on August 3, so unfortunately I am now outside the return window. I am left with a second Rollo printer that is only consistently useful if I either connect it to a computer by USB or build a separate 2.4 GHz WiFi setup for it, which completely defeats why I bought the wireless model in the first place. The printer itself prints labels well enough when it is connected. My problem is that I bought the wireless version because I needed reliable wireless printing, and that has been the least reliable part of the product.

As a small time seller, I was doing things old school for years - hand writing each label, stating in line at the post office, paying the retail shipping costs. It was fine for what I was doing - just a hobby/etra this and that. Nov. 2022 I thought about if I wanted to up my game a little, venture into a few newer markets, etc. The postal clerks were always saying "hey you know you can save if you do online shipping"... that planted the seed. Most of the printers out there were still doing the paper/ink wastefulness of using a 8x10 sheet of paper for something that only needs to be 6x4 inches - ugh too much waste and hassle isn't there something better? Digging around the web I kept seeing ROLLO pop up here and there. But didn't look seriously until I started digging around on Amazon. Well, after I viewed a few printer, Amazon sent me lots of "hey you checked this out, how about this one?" One had this unit, so I clicked curious to find out more. Well I found out that this one did check off some important features I thought I wanted: -small footprint -does just the label size 6x4 ...or smaller (maybe 2x3 or 4?) haven't tried anything but the 6x4 myself -gosh no INK - sign me up right now!! Then there were those neat features: -WIFI capable - don't know about you, but I LOVE the FREDOM of being cable less. I can be in one room on the other side of the house as the printer, and BING! does it's job... priceless!! As long as I'm in the wifi range I can print from anywhere - computer, cell phone, tablet... oh yeah I've even gone the "I'm too lazy to get out of bed at this moment" however I can do still do a tiny bit of work by clicking print and it's ready to go to the next phase when I get around to it, lol - ah, modern conveniences. -Came with some sample labels so I could start printing right away the moment I opened the box, nice touch thanks! -It's Mac friendly, dons't matter that much these days as it did several years ago - but it's nice to have that support across all the systems - android, windows, Mac, google, etc? I used so many systems they all have they good/bads I tended to stick more to the Mac side since it was more of the music/art stuff I was into when computing than crunching numbers/databases/programming. But I would imagine if it works this well on the Mac I'm sure it's just as nice if not better? in the windows world - not tech guy though and currently don't use much else than my iPhone, MacBook and occasional tablet. The price: - Yes, I do admit this one was a hard one to decide on. In Nov '22 it was more than it is now, maybe because it was newer at that time? That price point wasn't out of reach for me (well the credit limit on my card lol), but I did have to make every penny count for several months as it was not something I can just drop $300 on a moments notice. After I got through the wild holiday season, I knew this one was the absolute right purchase for me. Not only did that $300 come right back in that short sales session/madness (Yes I LOVE me some Christmas, LOL) but I had more than doubled my business, just with the help of this little printer. I got to the point where I found the max amount of items I can personally handle a day realistically, and its actually about 2/3rds MORE sales per day than where I was a year ago before this printer. Worth it? YEP NO QUESTION!!! If you're on the fence, jump off now and go for it. Some ways I kick myself for not doing it earlier, however I think this one came along at just the right time for me and now I know what exactly I want in a label printer. This one checks all the marks and then some. I did learn a ton from doing things the old school way, and for some things that works perfectly. but now I go this. No more lines, cheaper rates than retail out there (just do your homework first before jumping into a "great offer you can't pass up") - even Rollo has their own service via app/web that offers those same great rates plus connects to channels - I however have not used those features yet, not sure if those apply to my specific needs or not. However nice to have them should those needs arise someday. If you're on a tight budget like me, it might hurt at first - I'm okay with eating "top ramen" for a month if needed. If I were in a position to have more than one, you bet I would - but that's only in fantasy land, real world you gotta pay your bills AND eat - one is enough! I will be purchasing Rollo printers, they have proven to be a quality unit. Well worth the investment. It's not cheap, but when you need packages to get there and be consistent, do you really want to cheap out? Not me. The labels I got through amazon "9527 Product" work very well, stick nicely to all box surfaces, and are priced nicely as well. I'll keep going to them for the labels, here on amazon they do have some great deals which can be a nice bonus, but well worth the reg price @ .02/label. Thanks Rollo and Amazon!! Happy customer!! :)

Wow. I had NO idea setting up a shipping label printer could be THIS easy!!! I bought a cheaper one ($60) because I didn't need anything fancy. But OMG it was a nightmare! Bluetooth wouldn't connect, it was awful trying to get the label to size correctly... I contacted support and they're like "take a screenshot, do this other thing...." Yada Yada----- I returned it and decided to go with this far more expensive Rollo and I AM SOOOOOO GLAD I DID!!!!!! It took legit 2 minutes to have it up and running. When you run a small business, time IS money and this was just a flawless experience. I'd give it a thousand stars if I could. The instructions are SUPER clear. Setup could not be easier. I had to jump on here and scream from the rooftops that THIS PRINTER IS PERFECTION!!!! This is a great investment in your business.

After my first thermal label printer failed within the first year, I decided to spend more money on a Rollo instead of buying another inexpensive replacement. The first printer was a copycat model that cost about one-third as much. When it stopped working, it couldn't be repaired, and customer support was nowhere to be found. That experience taught me that saving money up front doesn't always save money in the long run. I've been using the Rollo every day to print 4x6 shipping labels, and it's been excellent. The printer is fast, the labels feed consistently, and the print quality is always sharp and easy to scan. When you're shipping packages every day, reliability becomes much more important than saving a few dollars on the initial purchase. The wireless printing has been a great feature once everything was configured. Being able to print without keeping the printer connected by USB makes my shipping station much cleaner and more convenient. It has become one of those pieces of equipment that I don't even think about anymore because it simply works every day. My only suggestion for Rollo would be to create more setup videos for wireless printing with the most common ecommerce platforms and shipping software. The printer itself works great, though having step-by-step videos for platforms like eBay, Etsy, Shopify, Pirate Ship, ShipStation, and other popular services would make the initial setup easier for new users. Looking back, I don't regret spending more for the Rollo. It has been dependable, produces professional-looking labels, and has earned my trust through daily use. If you're shipping packages regularly and wondering whether it's worth paying more than the cheaper alternatives, my experience says yes.

I was skeptical of the Rollo promise, especially having worked with DYMO 4-inch label printers in the past that always seemed to meet their expiration rather prematurely in light-workload environments. I suspected I'd run into a situation where it wanted me to do something I wasn't willing to do like run unsigned drivers or kernel extensions, or where it was inconsistent or required too much of my time to keep it running. In practice, though, that couldn't be further from my experience, which has been great. It set up quickly and easily with the iOS app, and from there it was available on AirPrint. I needed to be able to print from my computer mostly, but having it available to AirPrint to from my phone from time to time has been handy. I figured I'd only use this for 4" shipping labels for my business, but I picked up some 2" circle labels that turn blue (vs black) to see about short-run decorative thank-you stickers and found it was reasonable for that too. The way it automatically figures out the size of the labels that have been loaded is quite convenient, and for me it has worked reliably. I love that it doesn't waste labels when loading and unloading. The web interface for the printer has been handy too—I used it to adjust the quality and offset parameters to try to align the circle labels perfectly in the center. I didn't spend much time with it so I didn't get it quite perfect, but I was doing edge-to-edge prints and got it pretty dang close in about 5 minutes. I'm sure if I fiddle some more I’ll get it working, but it was mostly a proof of concept for me. I haven't had to contact support for anything and I've put around 150 labels through it over the last couple months. On two occasions I've needed to restart it after the power blipped briefly, and while it's a bit slow to boot up and get ready, it doesn't require any further intervention for it to be up and running again. So far I'm happy with taking a chance on it and I hope it'll continue to perform well as I get closer to 1 year of use on it. Update: October 2024, around 8 months in and still going well. I have had two instances where I had to reboot the printer a few times in a row to get the WiFi reconnected, but other than that it’s been flawless. I’ve gone through around 600 4x6 labels in that time, plus maybe 100-200 smaller 2x1 labels, for reference. No jams, no clogs, no misprints, no wasted labels.

For the most part, this label printer does the job and is pretty convenient. There is a noticeable drop in print quality if strictly using wifi to print so I prefer to use local connection, it just makes the labels and barcodes a lot crisper. Also it might seem petty but whenever this printer updates itself, it wastes a label to print out inane "look what a great job I did updating" bs so -1 star for that crap.

The team is always very helpful and quick to respond whenever I have any questions or issues. The printer works great, and if you use it often enough, it will eventually pay for itself through the savings. It’s definitely worth the investment! It has helped me save extra money with the small business I run on the side, and I’ve been very happy with both the printer and the kind, helpful team behind it. Highly recommended!

amazing printer, i use it wired as the app only works in US, so i guess the cheaper rollo would be better in unsupported countries. i wish i read the comments before buying the wireless one. hopefully someday the app might get supported. Edit : they updated the app and it’s working to some degree in UAE.

El software lamentablemente no esta disponible en México solo en EUA, entonces no puedes usar el wifi y solo sería por cable, y para ello el modelo anterior te ofrece lo mismo y es más barato. No deberían ofrecerlo en México hasta que puedas bajar el software en nuestro país.

Item is sold in Singapore but app is not available in Singapore. Printer cant be used properly.

Great product, simple to set up. Fantastic customer support.